OUR EVENTS

Customer Experience Success-Summit

Win at CX and Contact Center Industry B2B Sales

MORE connections – DEEPER relationships

Stop losing sales and customers and become the preferred choice that is remembered, selected and retained. When other agencies don’t get it because they don’t our industry, we take our 20+ years experience in CX and Contact Centers to guarantee you results. You’ll build deeper relationships with customer experience and contact center solutions buyers and clients faster with our help. We’ll help you become the target “they” seek so you win more sales.

The odds are against you

Prospects and customers are getting bombarded with marketing messages and sales attempts from every side. In an attempt to stand out, companies just press harder and harder to market and sell their solutions and to retain their customers. It’s sensory overload.

Phone Calls

After attending a trade show one attendee stated they received more than 150 follow up calls in a two week period after the event. They didn’t answer or return any. They were OVERLOADED.

Listen

The numbers of contacts and message attempts that sales people are making has skyrocketed while sales have not resulted. Folks are not giving the time to make a real connection and have a conversation. They are OVERLOADED.

eMail

Many webinar, white paper and trade show lists are loaded with secondary email addresses to avoid getting spammed to death? Open and click rates are plummeting. They avoid being OVERLOADED.

“In the short time we’ve been working together, I’ve already appreciated Jim’s significant expertise and perspective, his well-structured processes and tools, and his promptness and care in handling us as a client-partner. Jim blends a conscientious approach, smart business savvy and a willingness to be human and humble – making him a genuine and expert resource that I am pleased to learn from and collaborate with!”

Melissa Pollock, Customer Success Officer, AmplifAi

“In the short time we’ve been working together, I’ve already appreciated Jim’s significant expertise and perspective, his well-structured processes and tools, and his promptness and care in handling us as a client-partner. Jim blends a conscientious approach, smart business savvy and a willingness to be human and humble – making him a genuine and expert resource that I am pleased to learn from and collaborate with!”

Sedarius Tekara Perrotta, CEO, Shelf

Let’s get going!

You can’t Stand Out if you wait…

Let’s go!

The Many

Prospects and customers are getting bombarded from many sources and many sides with white papers, articles, ads, newsletters, emails, cold calls and more. We’ll help you STAND OUT.

The New

New companies are trying to grab your prospects and steal your customers every day. Start ups are being launched daily and adding to the noise and bombarding them. We’ll help you STAND OUT.

The Same

With so much noise, prospects and customers find it difficult to differentiate one solution from the next. You are in a crowded sea of sameness. We’ll help you STAND OUT.  

The Few

The trusted and familiar have the ability to cut through the noise and clutter and pull prospects and customers in. We help them STAND OUT!

PULL them in, STOP pushing!

Push selling doesn’t work anymore.

It’s not your fault if you’ve been marketing and selling like everyone else. Follow the benchmarking, right? But pushing more of the same (phone calls, emails, white paper, analyst briefs, infographics, booth tchotchke,  etc.) stuff is providing a lower ROI each day. We’ll help you pull them in.

Help them STAND OUT

All folks need to stand out; we help you to raise their platform on air, on screen, on social. When you help them stand out, YOU’LL STAND OUT.

Get their advice

Leaders fix problems every day. CX and contact center leaders love to help others fix problems. Helping them help others makes YOU STAND OUT.

Have more trusted advisors

Having more trusted advisors makes you a target. We help you raise the trusted adviser status of your people; when they STAND OUT you SELL MORE.

STAND OUT Live

Many customers and prospects only have the time to focus on solutions when they are at events. We help you STAND OUT with radio and video at your live events so you’ll pull them in as others are pushing them away.

Be out front

Only 1% of B2B vendors utilize video content and less use audio content in their marketing and sales. We make video and audio easy so you can be out front. We help you STAND OUT with modern content the modern buyer wants.

Leverage their journey

Modern buyer behavior dictates a modern approach for sales and marketing. To STAND OUT we help you to leverage the customer experience so you pull them in closest to you. We’ll help you WIN OUT.

The time is NOW!

You STAND OUT when you are in the lead

Many vendors want to STAND OUT. The “experience” for buyers and customers is what prevents your solutions from looking identical to them. It’s about you and your people, because to buyers and customers the “products” look the same.

Let’s get started!

How we help you Stand Out

We work with you to construct a program that includes our contact center and customer experience industry subject matter expertise along with modern media tools and platforms to pull prospects and customers in to deeper relationships that GENERATE MORE SALES. We work with organizations and their team members to pull prospects in and customers closer so YOU STAND OUT.

Podcast | Radio | Audio

CX RADIO (Learn More)

In Studio | Remote | On Location

Formats, syndication, iTunes, hosted, series, and more. We’ll help you figure out how to STAND OUT.

Vlogs | Interviews | Specials

CX TV (Learn More)

In Studio | On Location | Internet

We shoot video wherever. We work with you to decide on the location based on the intent of the project.

Profiles | Platforms | Popularity

CX SOCIAL (Learn More)

MANAGED | SUPPORTED | GUIDED

We’ll teach you how to build robust profiles and get followers. Or we will do it for you. 

You will STAND OUT!

We’ll help you win more sales that will pull in prospects and customers using our contact center and customer experience subject matter expertise and modern social selling tactics and tools…

On the Air

On the Screen

On Social Media

Let’s get going!

You can’t Stand Out if you wait…

Let’s go!