Liz Bywater Show Notes Page
Liz Bywater learned how to pivot her career after reflecting on her strengths and opportunities. She now teaches others how to slow down so they are able to speed up and move onward and upward faster.
Dr. Liz Bywater grew up on Long Island, NY and spent the majority of her childhood in the small, historic town of Miller Place. She is the middle of three children, with an older brother in Southern California and a younger sister in NY.
Her father was a deeply respected psychoanalyst and her mother a clinical social worker. Both were dedicated to helping others live happier and more successful lives.
Throughout her childhood, Liz was heavily involved in leadership activities. She was president of her high school class and held a variety of other top leadership positions, and she absolutely loved those opportunities.
Liz graduated at the top of her high school class, then spent four extraordinary years as an undergraduate at Cornell University before completing her PhD in clinical psychology. She took her expertise in people and behavior to a variety of settings, working first as a school psychologist, then a clinician in private practice, and finally a strategic confidant to senior executives across the Fortune 50.
Dr. Bywater works with top executives and management teams across an array of companies, including Johnson & Johnson, Bristol-Myers Squibb, AmerisourceBergen, Biotronik, EMD Serono, Nike, Boeing, Thomson Reuters and more. She provides her clients with expert guidance and tools for success, based on more than 25 years of experience and outlined in her popular book, Slow Down to Speed Up: Lead, Succeed and Thrive in a 24/7 World.
Liz is thrilled at the opportunity to have a positive impact on her clients’ lives. She lives in Bucks County, PA, with her teenage son, Jonathan and cat, Pepper. Her daughter, Anna, is studying international business in nearby Philadelphia.
Quotes and Mentions
Listen to @drlizbywater to get over the hump on the @FastLeaderShow – Click to Tweet
“What are the ways and where are the right places to slow down long enough to make the best decisions?” – Click to Tweet
“There can be a sense of depression that comes with too much work, too much to do and too little time in which to do it.” – Click to Tweet
“This is the way it’s always been done, is almost never a good recipe.” – Click to Tweet
“You have to create change; you have to get out ahead of things.” – Click to Tweet
“There’s a lot that can be done by protecting time for thinking and planning and talking.” – Click to Tweet
“Success can always be replicated.” – Click to Tweet
“There has to be consistent repeat communications, it cannot stay at the most senior levels.” – Click to Tweet
“Discuss, address, and remedy concerns now to avoid trouble down the road.” – Click to Tweet
“You have to talk about what will we stop doing.” – Click to Tweet
“There has to be a deliberate pause where you give yourself permission to think about things differently.” – Click to Tweet
“Periodically take time where you are thinking through all of what you’ve been through and where you want to go next.” – Click to Tweet
“Be the leader that is most true and authentic to who you are. Don’t try to replicate somebody else’s style.” – Click to Tweet
Hump to Get Over
Liz Bywater learned how to pivot her career after reflecting on her strengths and opportunities. She now teaches others how to slow down so they are able to speed up and move onward and upward faster.
Advice for others
If you are strong and resilient and confident in yourself and you remain connected to important people in your life, good things will come.
Holding her back from being an even better leader
Making sure that I am clearing things off my plate that are either non-essential, non-value added or I can give to somebody else.
Best Leadership Advice
Be the leader that is most true and authentic to who you are. Don’t try to replicate somebody else’s style.
Secret to Success
I am fortunately able to form really long-lasting and meaningful relationships with my clients.
Best tools in business or life
To make sure I do not try to do everything myself.
Recommended Reading
Slow Down to Speed Up: Lead, Succeed, and Thrive in a 24/7 World
Contacting Liz Bywater
LinkedIn: https://www.linkedin.com/in/lizbywater/
Twitter: https://twitter.com/drlizbywater
Website: https://lizbywater.com/
Resources and Show Mentions
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Jim Rembach is the Editor in Chief of the Customer Service Weekly and it’s Podcast host. He is President of CX Global Media and the creator of the Call Center Coach Virtual Leaders Academy. As the host of the Fast Leader Show Podcast, he has interviewed hundreds of experts, authors, academics, researchers, and practitioners on various angles, viewpoints, and perspectives for improving the customer experience. He has held positions in retail operations, contact centers, customer support, customer success, sales, and measured the customer experience. He is a certified Emotional Intelligence practitioner, Employee Retention Specialist, and recipient of numerous industry awards.