Customer Service Expectations – How to Get Inside Your Customer’s Imaginations
I have always liked Starbucks. You can’t beat a venti pumpkin spice latte on a crisp morning. Then, my affinity for their green and white … Read more
Chip Bell
A CX Global Media Contributor and a world-renowned authority on customer loyalty, partnership, and service innovation, he has written over 24 books 700 articles and blogs for business journals and magazines. He has appeared live on CNN, CNBC, CNN, Fox Business, Bloomberg TV, ABC, and his work has been featured in Fortune, Businessweek, Forbes, Wall Street Journal, Fast Company, Inc. Magazine, CEO Magazine, and Entrepreneur. Global Gurus 2020 ranked him as the #3 keynote speaker in the world on customer service. He has been ranked in the top 3 for six straight years.