Jim Rembach

Jim Rembach 204 posts 2 comments

Jim Rembach is a CX and Contact Center industry authority and host of the Fast Leader Show Podcast, Contact Center Virtual Summit, CX Success Summit, CX Global Media and CX Webinars. He is also the designer and developer of the Call Center Coach virtual leadership academy for contact center supervisors.

003: Dee Kohler: You got to trust in this

Podcast Show Notes with Dee Kohler What do you trust in? Join me as Dee Kohler shares her story (more than one) about trust, finding your place, and how you can model a very important and powerful behavior that is most often overlooked in …

002 Stan Phelps: You can’t be half pregnant and succeed

Podcast Show Notes with Stan Phelps How do you know when you need to cut the cord? Join me as Stand Phelps shares his story of a life altering decision that caused him to uproot his family while still being pulled back by old ties. Learn…

001: Lesley Lykins: Don’t tell the commanding officer

Lesley Lykins Show Notes What did Lesley do when she was steering a massive battleship in Iraq and headed for a big oil tanker; at the age of 23? Join me as Lesley Lykins shares her story as a young naval officer trying to get her crew to…

000: Fast Leader Podcast: About the Show

Let me start by saying, "I do not know it all." But what I do know is that the studies I read about and what I am experiencing in my life is frustrating. I read about how there is a crisis of leadership and that more than 80% of…

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Jim Rembach 204 posts 2 comments

003: Dee Kohler: You got to trust in this

002 Stan Phelps: You can’t be half pregnant and succeed

001: Lesley Lykins: Don’t tell the commanding officer

000: Fast Leader Podcast: About the Show