About CX Global Media

Customer Experience advice from some of the great minds in the contact center and customer experience is featured at CX Global Media. We leverage these insights and work with both organizations and solution providers to develop dynamic strategies that engage, attract, retain, and improve performance.

Being part of the Influence to Action Inc. companies, our industry network consists of several brands including Call Center Coach, Fast Leader Show podcast, Contact Center Virtual Summit, and CCTech Select.

Customer Experience Advice – Some of our Most Requested

Who we can’t help

Integrity, creativity, risk-taking, and truth are core pillars for us. Therefore, it provides greater clarity for us not to say who we can help, but who we are unable to help. A big influence on my realization that I needed to (we all do) share this came from my time spent with Rick Miller on the Fast Leader Show. Review Rick’s episode.

I am unable to help:

  • People who are looking to do the same thing as everyone else
  • People who just want me to send them something
  • People who are unwilling to engage in building long-term value and a relationship
  • People who are unwilling to collaborate to create dynamic solutions


How may I help you?

Customer Experience Advice from Great Minds
Jim Rembach, President


I’m always open to connecting with people I can help. If that’s you, please go straight to my booking tool and find the best time for you.


Customer Experience Advice We Share – Disclaimer

This is our legal disclaimer stuff. The insights we share are not guaranteed to improve your future performance. CX Global Media has no control over what information or solution we recommend is used or not, how it was applied, and what modifications or shortcuts were made.

In addition, in order to feed our families and make a bigger impact on the world, this website and our promotions may contain affiliate links, which means that if you click on one of the product links, we receive a small commission. This is at no extra cost to you and in many cases includes exclusive discounts or bonuses where applicable. This helps to support you to receive more CX insights from some of the greatest minds in the world. Thank you for supporting our efforts!