Kate Nasser Show Notes
Kate Nasser graduated from college with the goal of being a high school math teacher. After three months of teaching she was hit with a meatball and realized this was not what she wanted to do with her life. Needing to support herself she found a few jobs in computers and was miserable. A friend suggested that she see a career counselor. Listen to Kate tell her story of how she got over her career hump and what that counselor told her that changed her life.
Kate Nasser felt leadership within her as early as kindergarten. She befriended a heavy set little girl in her class that others were bullying. They stopped making fun of the little girl and started to include her and play with her. Kate at age 5 didn’t know that what she did was leadership yet this desire to help others with her strength was always there. She was the youngest of four daughters and had to hold her own. The inner strength kept pulsing and was turning her into what she is today. The challenge was getting comfortable with her strength and living it without overwhelming others.
The journey wasn’t smooth. There were people in college and early job days who shunned her. It was lesson after lesson in becoming comfortable with herself even when it meant being alone. It taught her many different avenues for solving problems, overcoming challenges, and building connections. Graduate school for Masters in Organizational Psychology was another set of lessons learned from the interactions in the classroom.
Ultimately all these lessons and Kate’s strength spelled her destiny of self-employment as The People Skills Coach™ for leadership, teamwork, customer service, and employee engagement. The underlying message of all her work is: Interact and lead with courage AND balance. Achievement is not the big challenge. Balance is! Her blog posts often take on the challenge of balance in leadership as do her workshops. She is working on her first book about quickly spotting and adapting to personality types without losing your sense of self. Very powerful tool for success and happiness.
Kate has also created a forum for others to discuss, share, and learn about strength, balance, and interactions. It is the #Peopleskills global Twitter chat Sundays 10amET and associated 24×7 online community. She also wanted to readdress the issue of bullying and the chat features an online #Stopbullying rally once a quarter.
Tweetable Quotes and Mentions
“I have grown in my business insight when I am learning to samba.“ -Kate Nasser Click to Tweet
“You can be honest without being blunt.“ -Kate Nasser Click to Tweet
“You can succeed without insulting people.“ -Kate Nasser Click to Tweet
“Be open-minded, not indecisive.“ -Kate Nasser Click to Tweet
“Somebody has a different view, okay, you don’t have to fight them on it.“ -Kate Nasser Click to Tweet
“You can’t be passive in your life.“ -Kate Nasser Click to Tweet
“I hate the word follower; everyone is a collaborator.“ -Kate Nasser Click to Tweet
“When it comes to fast leader, the key word is sooner.“ -Kate Nasser Click to Tweet
“Learn as much as you can, everywhere you can, regardless of whether you think you will use it.“ -Kate Nasser Click to Tweet
“Dancing is my sanity get away.“ -Kate Nasser Click to Tweet
“When you love what you do you don’t need to retire.“ -Kate Nasser Click to Tweet
“Start sooner and speak up sooner.“ -Kate Nasser Click to Tweet
“Success does not come from waiting; start sooner.“ -Kate Nasser Click to Tweet[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][optin-cat id=11101]
Hump to Get Over
Kate Nasser graduated from college with the goal of being a high school math teacher. After three months of teaching she was hit with a meatball and realized this was not what she wanted to do with her life. Needing to support herself Kate found a few jobs in computers and finally was hired by a large pharmaceutical company and was totally miserable. A friend suggested that she see a career counselor. What the counselor told Kate was a total shock. Listen to Kate tell her story of how she got over her career hump and what that counselor told her that changed her life.
Advice for others
Be open-minded, not indecisive.
Holding her back from being an even better leader
Best Leadership Advice Received
Inspire people, don’t overwhelm them.
Secret to Success
Self-awareness and courage
Best Resources in business or Life
Inner strength and inner talent.
email: info [at] katenasser.com
54 Emotional Intelligence (EQ) Competencies List: Emotional Intelligence has proven to be the right kind of intelligence to have if you want to move onward and upward faster. Get your free list today.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
Jim Rembach is the Editor in Chief of the Customer Service Weekly and it’s Podcast host. He is President of CX Global Media and the creator of the Call Center Coach Virtual Leaders Academy. As the host of the Fast Leader Show Podcast, he has interviewed hundreds of experts, authors, academics, researchers, and practitioners on various angles, viewpoints, and perspectives for improving the customer experience. He has held positions in retail operations, contact centers, customer support, customer success, sales, and measured the customer experience. He is a certified Emotional Intelligence practitioner, Employee Retention Specialist, and recipient of numerous industry awards.