Contributors

Top CX Experts

Top CX Experts are our contributors, and they are some of the brightest minds in Customer Experience and Contact Centers. Our Team shares their insight and expertise in numerous ways at CX Global Media. Subscribe and never miss out on leading ways to improve the employee and customer experience.

Jim Rembach

Jim Rembach

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Shep Hyken on CX Global Media

Shep Hyken

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Jeanne Bliss on CX Global Media

Jeanne Bliss

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Chip Bell on CX Global Media-Senior-Contributor

Chip Bell

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Diane Magers on CX Global Media

Diane Magers

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Colin Shaw on CX Global Media

Colin Shaw

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Roy Atkinson on CX Global Media

Roy Atkinson

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Kristyn Emenecker on CX Global Media

Kristyn Emenecker

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John DiJulius on CX Global Media

John DiJulius

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Jeannie Walters on CX Global Media

Jeannie Walters

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James Dodkins on CX Global Media

James Dodkins

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Kate Brouse on CX Global Media

Kate Brouse

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Jeremy Watkin on CX Global Media

Jeremy Watkin

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Mike Wittenstein on CX Global Media

Mike Wittenstein

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deBBie akwara on CX Global Media

deBBie akwara

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Omar Luqmaan-Harris on CX Global Media

Omar Luqmaan-Harris

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Mike Aoki on CX Global Media

Mike Aoki

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Annette Franz on CX Global Media

Annette Franz

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Scott McKain on CX Global Media

Scott McKain

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Justin Robbins on CX Global Media

Justin Robbins

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Steve DiGioia on CX Global Media

Steve DiGioia

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Dennis Geelen on CX Global Media

Dennis Geleen

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Lauren Volpe on CX Global Media

Lauren Volpe

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Russel Lolacher pic

Russel Lolacher

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Top CX Experts you like to learn from

Our CX Experts represent hundreds of years of experience serving the industry through their consulting, books, public speaking, training, mentoring, coaching, videos, and content.

As we continue to grow our team of contributors, we would like to know who has influenced you? Please share with us, who from this list and who is missing from the list?

Customer Experience is a broad topic and involves every aspect of your organization. One of our areas of prime focus is the contact center experience at CX Global Media.

For most organizations, the contact center or customer service is a vital area for retaining and serving customers. Each and every day an organization’s growth causes them to create a contact center.

Each and everyday contact centers need to improve performance. Each and every day a contact center needs to consider new technology. Each and every day a contact center needs to develop its leaders. Each and every day a contact center needs to serve customers.

Each and every day a contact center needs to access the insights from top CX experts.

It’s this need and the need for faster decisions that drive what we do at CX Global Media. How can we help you to move onward and upward faster?